Hikvision Playback Not Working On App Update

Why does playback fail on Hikvision?

Check whether camera has been added to Axpro correctly: 1. Both the camera and the Axpro panel should be in the same LAN while adding camera to Axpro panel, no matter via web browser or Hik-Connect. Else even you can get live view, playback will still fail.

Why is Hikvision Live View not working on my phone?

The most common reasons for not being able to view CCTV video images remotely via the Hikvision iVMS-4500 app (on your phone or computer) are: Public IP address has changed. Network cable / internet cable un-plugged. System not set-up correctly.

Why is my Hik-Connect app not working?

Check whether the device and Hik-Connect account registered in same server. If not, please add the device again or change device server address to corresponding server address.

How to playback CCTV footage on mobile?

To view your CCTV footage on your mobile phone, you will need to download a specific app for your phone. For iPhone users, there is the iDVR-PRO app, and for Android users, the HDView or TinyCam Monitor app, also OEM specific apps are available on app store for iOS and Android.

Why is Hikvision Fast Forward playback not working?

Why won’t my playback allow me to fast forward on Hik-Connect? Answer: The Hik-Connect service does not allow you to fast forward playback. If you would like to fast forward the playback you will need to add the device using the IP/Domain method, rather than the Hik-Connect P2P service.

Why was Hikvision banned?

The agency’s ban on products made by Hikvision and Dahua is appropriate under a 2021 law, the Secure Equipment Act (SEA), which is meant to counteract the national security threat posed by telecommunications equipment accessible to the Chinese government, the U.S. Court of Appeals for the D.C. Circuit ruled.

Why is my CCTV playback not working?

If the SD card cannot be read by your security camera, your CCTV camera cannot record the motion videos when there are motion events. Also, check if the HDD of your DVR/NVR is still functioning or not. If the HDD is damaged, the videos cannot be recorded for your playback.

Why is my Hikvision not showing video?

Check the camera connections: Make sure all the cables connecting the cameras to the CCTV system are securely plugged in. Check each camera to make sure it is properly connected to the CCTV system. Check the power source: Ensure that the CCTV system is receiving power, and that the power supply is functioning properly.

Is there a problem with Hikvision?

As per a recent revelation made by IPVM earlier in December of 2022, many Hikvision security cameras under the brand Ezviz feature a massive vulnerability where breaches by malicious parties are relatively easy.

Why is my Hik-Connect offline on my phone?

Make sure the device has been connected to the Internet and it can connect to the Hik-Connect Server. a) Go to device to see whether the IP parameters belong to LAN. The IP address, subnet mask and default gateway need to be set correctly.

Why can’t I view CCTV on mobile data?

If you are unable to view your CCTV on your mobile device, the problem will be related to your Internet Router (WiFi) not sending an internet connection to your CCTV Recorder (DVR / NVR).

Why can’t I see my security cameras on my phone?

Why won’t my security camera connect to my phone? Poor Wi-Fi or a wireless network that has dozens of different devices using it at once will make it difficult to connect your security camera to your phone. Try moving the camera so it is closer to the router and disconnecting/disabling unused devices.

What is the app to see CCTV footage in mobile?

The iDVR-PRO Viewer app for Android lets users view their security cameras live and also playback recorded CCTV surveillance video on their iDVR-PRO’s hard drive. The iDVR-PRO Viewer works on all phone and tablet size Android devices.

How do I enable playback on HIK connect?

On the Hik-Connect page, select a device that need to view the playback videos and enter the live view page. Note: For details about entering the Live View page, see Live View. and tap Playback to enter the Playback page.

How do I speed up playback on Hikvision app?

For the cameras linked to a DVR or NVR, you can adjust the playback speed for them as required. Note: The function should be supported by the device. During playaback, you can swipe the toolbar at the bottom to view the hidden icons, and then tap to set the playback speed to 1/8 X, 1/4 X, 1/2 X, 1X, 2X, 4X, and 8X.

How do I sync my Hikvision camera time?

Log in to the camera. Click the Configuration tab at the top of the screen. Make sure the camera has the correct date, time, and time zone. Set the correct time zone.

Is Hikvision Chinese owned?

Hangzhou Hikvision Digital Technology Co., Ltd., often shortened to Hikvision, is a Chinese state-owned manufacturer and supplier of video surveillance equipment for civilian and military purposes, headquartered in Hangzhou, Zhejiang.

What is better than Hikvision?

Compared to Hikvision, the cameras made by Hanwha are higher quality and more secure. They used to be owned by Samsung, but span off in 2015 and rebranded themselves as Hanwha Techwin. As a South Korean company, Hanwha is known for their innovative approach to security cameras.

Which is better, Dahua or Hikvision?

Typically, the short and simple answer is that Dahua cameras generally are for residential and small business installation due to affordability. Conversely, Hikvision cameras are usually used in larger businesses and commercial operations.

Why is playback not working?

These errors can arise from a variety of issues including internet connectivity problems, outdated software, incompatible video formats, or server issues from the content provider’s side. Understanding these errors is the first step in troubleshooting and resolving them to ensure a smooth viewing experience.

Why is my CCTV recording but black screen?

Usually, your security camera shows a black screen due to: Cable Problem. Power Issue (with the camera or system) Blocked Camera Lens.

Why is my CCTV camera on but not recording?

If your CCTV camera is working fine but the DVR is not recording anything, common culprits include misconfiguration, lack of storage space, and failing DVR components. Don’t despair: modern DVR boxes are pretty friendly and easy to troubleshoot. Check that recording is enabled.

How do I enable live view on Hik-Connect?

On the Hik-Connect page, if the device list is displayed in the list mode, and the Floating Live View function is disabled, tap the device name to enter the Live View page. Result: If the Video and Encryption function is disabled, the live video will start playing.

How to fix Hikvision playback failed error?

How do I view a video on HIK-connect?

Why is my Hikvision live view not working?

How does Hikvision playback work?

Here’s a 600-word article about Hikvision playback not working on the app, written in a conversational tone and addressing the key points you’ve requested:

Hikvision Playback Not Working on the App? Here’s What You Can Do

As a Hikvision user, I know how frustrating it can be when the playback feature on your app isn’t working. Whether you’re trying to review footage from your security cameras or monitor a specific area, a malfunctioning playback function can be a real pain. But don’t worry, I’ve got your back! In this article, I’ll walk you through some common troubleshooting steps to get your Hikvision playback up and running again.

First things first, let’s make sure you’re connecting to the right device. Double-check that you’ve selected the correct camera or NVR (Network Video Recorder) in your app. Sometimes, the app can get confused and default to the wrong device, causing the playback to fail. If you’re not sure which device you’re connected to, try switching between the options to see if that resolves the issue.

Next, let’s take a look at your network connection. A stable internet or local network connection is essential for Hikvision playback to work correctly. If your device is experiencing connection issues, the playback may not be able to retrieve the necessary footage. Try checking your WiFi or Ethernet connection, and consider rebooting your router or modem if you’re experiencing any network-related problems.

Speaking of rebooting, that’s often a simple yet effective solution for Hikvision playback issues. Try restarting your Hikvision device, whether it’s a camera or an NVR, and see if that clears up the problem. Sometimes, a quick reset can help clear any temporary glitches or bugs that may be causing the playback to malfunction.

If the issue persists, it’s time to take a closer look at your Hikvision app settings. Make sure you’re running the latest version of the app, as updates often include bug fixes and performance improvements. Additionally, check your app permissions and ensure that the Hikvision app has access to the necessary features, such as storage and location, to properly retrieve and display the playback footage.

Another common culprit for Hikvision playback issues is outdated firmware. Hikvision regularly releases firmware updates to address various bugs and improve the overall performance of their devices. Head over to the Hikvision website or your device’s user manual to check for any available firmware updates, and follow the instructions to update your device.

Finally, if none of the above steps have resolved the issue, it’s possible that there could be a more complex problem at play. In this case, I’d recommend reaching out to Hikvision’s customer support team. They have a wealth of knowledge and experience in dealing with these types of issues and can provide personalized troubleshooting assistance to help you get your Hikvision playback working again.

FAQs:

1. Why is my Hikvision playback not working on the app?
   There can be several reasons why the Hikvision playback is not working on the app, including network connectivity issues, outdated firmware, incorrect app settings, or even a malfunctioning device.

2. How do I fix Hikvision playback not working on the app?
   To fix Hikvision playback not working on the app, you can try the following steps:

• Check that you’re connected to the correct Hikvision device
• Ensure you have a stable network connection
• Reboot your Hikvision device and the app
• Update the Hikvision app to the latest version
• Check and update your Hikvision device’s firmware
• Reach out to Hikvision customer support for further assistance

1. What should I do if the Hikvision playback is still not working after trying these steps?
   If the Hikvision playback is still not working after trying the troubleshooting steps, it’s best to contact Hikvision’s customer support team. They can provide more specialized assistance and help you identify the root cause of the issue.